A LITTLE GUIDANCE GOES A LONG WAY

Help starts here.

Try a simple first step, prepare for remote support or ask a question in the community.

SCHEDULED REMOTE HELP

Remote Tech Support — 1 Hour

$50 USD · One-time payment

One hour of personalized help with computer troubleshooting, software setup, email, slow performance, and everyday technology issues.

We work through a scheduled remote session with your permission. Internet access is required. Hardware repairs and paid software are not included.

Arrange your session time with HandyTech. Payment does not reserve or confirm an appointment, and the outcome depends on the issue.

Arrange my session

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Looking for ongoing help? Explore monthly Tech Care plans

ONE-TIME REMOTE SUPPORT

You stay in control.

For suitable software and setup issues, we can connect using Chrome Remote Desktop during an agreed session.

Arrange your session with HandyTech.
Open Google’s official Remote Support page in Chrome and select Generate Code.
Share the temporary code in your portal chat or on WhatsApp only when we are actively helping you.

You can watch the session and stop sharing at any time.

Open Google Remote Support

ONGOING HELP

Support for your setup.

Approved monthly support members can discuss managed AnyDesk access for scheduled or ongoing assistance.

This is optional and set up only after the support plan, pricing and permissions are agreed with you.

Ask about ongoing support

HandyTech will never call unexpectedly and ask for a remote code, password or payment. Share a support code only during a session you requested.

Reviews & community

Read approved customer feedback, ask a tech question or share a useful answer. Sign in to contribute.

Visit the community

Need help from HandyTech?

A community post is not an appointment request. Contact us directly to discuss service work.

Contact HandyTech

QUICK HELP LIBRARY

A few things to try first.

Wi-Fi running slow?

Restart the modem and router once, move closer to the router and test one device by Ethernet if possible. Don’t factory-reset equipment until you have your provider login details.

Computer will not start?

Check the power, outlet and charger first. Disconnect non-essential USB devices. If you notice a burning smell, a swollen battery or liquid damage, stop using the device and contact us.

Camera is offline?

Confirm power and Wi-Fi first. Note any indicator lights, app message and the camera model before you reach out.

Before a remote support session

Save your work, close private documents you do not want viewed and stay present. Share a temporary support code only during a session you requested.

Starting a DIY build?

Send a product link, a photo of the space and what you want the finished project to do. We can review the parts, tools and practical next step.

Want to refer someone?

Share handytechsolutionsit.com or our phone number and ask them to mention your name when they contact us.